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Questions? Read our frequently asked questions. For other questions, please contact us using the contact form below.
Attention! Are you experiencing any of the following issues?
- My Gel Blaster is not shooting but does makes sound.
- My Gel Blaster has low shooting power or performs poorly.
- The pellets of my Gel Blaster explode while shooting.
Then follow these steps first:
- Soak fresh new pellets for at least 5 and at most 7 hours. It is essential to stick to these times!
- Ensure sufficient water is used. For 10,000 pellets (1 packet), use at least 10 liters of water.
- Let the pellets drain briefly and immediately store them in an airtight container (e.g., a plastic bottle).
- Fill the magazine for at least 30% with pellets.
- If the weapon has an electric prime function, hold the button down for 2 to 3 seconds. No electric prime? Manually prime it by pressing the button on top of the magazine until the pellets pop out.
- Insert the magazine into the weapon and ensure it is held upright (while shooting).
- The weapon is now ready to shoot.