Frequently asked questions
Frequently asked questions
Any questions? Take a look at our frequently asked questions. For all other questions, please contact us via the contact form.
General
Gel Blasters are toy weapons that can shoot gel balls through an electronic spring mechanism.
Gel balls are soft balls (Orbeez) that consist of 95% water. These balls should be soaked in water, after which they will slowly expand.
Yes! Gel Blasters are completely safe if used properly. The pellets are non-toxic and biodegradable.
Gel Blasters are suitable for children aged 12 and over. Parental supervision is recommended for children under 12.
Yes, all our Gel Blaster have the CE mark and therefore comply with European regulations.
No, airsoft and paintball guns operate on air pressure and can therefore fire pellets at very high speeds.
Shipping & payment
Orders placed before 14:00 on working days will be dispatched the same day. You can then expect to receive them within 3 to 4 working days.
All our orders are shipped with GLS.
Once your order has been dispatched by us, you will automatically receive an email containing the track&trace details to track the package.
Orders over €120 will be shipped by us free of charge. For orders under €120, we charge an additional €7.95 delivery fee.
We support the following payment methodes:
- Visa
- Maestro
- Mastercard
- American Express
- PayPal
- Klarna
Generally, all payments are processed immediately. In rare cases, this may extend to a maximum of one working day.
Yes, you can pay afterwards with Klarna.
Return
If an item is in complete and undamaged condition, you can return it to us without giving a reason within 14 days. You can register your return via our contact form. See our returns policy for more information.
Return costs shall be borne by the customer.
If you have received a damaged or defective product, we ask you to contact us via the contact form. We will then help you and solve the problem.